Wound Care Management Solution at Pomona Valley Hospital Medical Center
Futura’s development team and Pomona Valley Hospital Medical Center’s IT group worked in collaboration to build a comprehensive Mobile Wound Care Management App that is specifically designed to meet their requirements. Since being introduced in 2016, users continue to show high levels of satisfaction and have opted to not use other solutions presented to them since deploying the Futura mobile App.
Epic Community Connect Go-Live at Carson Tahoe Health
In addition to our tried and true methodology, we implemented a hybrid support model of remote and onsite resources to keep Carson Tahoe’s and our staff safe and accessible throughout their Epic Community Connect Go-Live.
Onsite Support Services at Baptist Health
Within two weeks Futura was able to assemble a qualified and local team of 11 people and a talented pool of backup resources for onsite installation efforts. The Futura Executive Leadership team worked in conjunction with Baptist to define the scope of the project and to determine the interaction and work breakdown structure needed to coordinate the interested parties. This was a complex upgrade due to the logistical challenges and the geographical area required to cover.
Mobile Cart Maintenance at Leading Health Network
COVID-19 protocols restricted this health network's access to its mobile cart fleet by both nurses and technicians. It was not uncommon to have up to 50% of them out of service and sitting idly by in the “WOW graveyard”. Futura helped them overcome the challenges of keeping a sizable fleet of carts maintained across an extensive footprint. Uptime for carts increased to >90% as a result.
Custom Learning Management Program for Banner Health
The Revenue Cycle Management (RCM) team at Banner Health was responsible for developing and managing the financial policies associated with patient claims processing and revenue generation. Quality education and training was a mandatory requirement to maintain the organization's financial health. The RCM team needed a dedicated RCM LMS that allowed them to control users, content, and access while still being able to interface with their corporate LMS. Futura's solution delivered strong user ratings, relevant content, modernized training modules and increased team bandwidth by 50%.
